DATA ANALYST - NORTHERN NEW ENGLAND

Job Description
Responsible for development, analysis, interpretation and reporting of data for the Northern New England Region. Assists in the development of the region strategic plan and annual work plan. Provides regular and ad hoc information needs. Performs marketing research and customer surveys. Provides exceptional support and customer service to internal and external customers. Reports to the CEO, Northern New England. Supports information needs of management across the division. Resides in the office of the CEO. Develops data bases and reports, including written procedures to maintain data and report integrity. Collects data and maintains databases for use in analysis and reporting. Ensures regular reports are accurate and timely. Performs ad hoc information and analysis requests. Provides data tracking/trending and benchmark information to support the region strategic plan and the annual work plan.

Provides interpretation of reports in a format readily understandable by the end user, where applicable. Strives to understand the operational environment and needs of data end users to provide the most useful information possible. Creates user friendly data and reporting tools for departments as requested. Supports external departments in analytical functionality with a focus on good service and promoting self-sufficiency.

Qualifications:
Required Education: Requires job knowledge equivalent to that gained in the completion of a Bachelor’s degree Minimum of one (1) year of demonstrated experience utilizing analytical skills in a statistical or analytical field. Demonstrated proficiency utilizing Microsoft Office products including Excel, Access, Word and PowerPoint. Requires demonstrated excellent interpersonal skills and the ability to work in a team environment. Requires demonstrated ability to manage multiple priorities and meet deadlines consistently. Requires demonstrated strong written and verbal communication skills. Requires demonstrated organizational skills, attention to detail and familiarity with mathematical and statistical concepts. Desired Qualifications: Demonstrated knowledge of additional analytical and/or statistical programs is preferred. Demonstrated advanced proficiency with Excel (macros, pivot tables, graphs, statistical and trend analysis, etc).

Send resume to HRNER@usa.redcross.org.