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American Red Cross Blood Services - New England Region
Maine, Massachusetts, New Hampshire, Vermont

Where Tradition and the New Millennium Meet



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DIVISION CLAIMS MANAGER

Job Description
Directly manages workers’ compensation, general liability, auto, property and all other insurance claims in order to hold losses to a minimum. Provides claim management support to the Division Safety Director, Safety Officers, department managers and to staff, donors and sponsors. Makes independent decisions regarding claim issues, including developing and following claim management strategies in cooperation with the Division’s Third party claims administrator and legal counsel. Represents, in cooperation with legal counsel and Division management, the Division’s interests at workers’ compensation and other administrative hearings. Serves as liaison to network physicians and regional staff to locate physicians in close proximity to the Division’s various location. Communicates on a regular basis with injured employees and supervisors to coordinate return to work and temporary alternative duty programs. Perform related duties as assigned.

Qualifications:
Bachelor's degree or equivalent combination of education and experience. Three to five years of claim management. Must be familiar with Federal, State and local occupational safety and health laws, i.e. OSHA. Must have knowledge of American Red Cross Blood Safety policies and procedures. Strong communication, writing and organizational skills. Microsoft Office skills required; power point preferred. Ability to use web-based systems required. Must be able to travel and meet American Red Cross authorized driver criteria.

Send resume to Andrea Moore at mooreandr@usa.redcross.org.

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©2008 American Red Cross Blood Services - New England Region
Administrative Headquarters, 180 Rustcraft Road, Suite 115, Dedham, MA 02026
Phone: 781-461-2000 or 1-800-462-9400